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+971 52 6060465
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For any shipping-related inquiries, please email us at info@nextgentunes.store or call +971 52 6060465.
Thank you for shopping at Tazah Global’s partner store NextGent Tunes. We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. This policy explains our guidelines and procedures for processing refunds and replacement. By making a purchase on our website, you agree to the terms of this Policy.
Replacement Eligibility
Product Eligibility
As a responsible company Tazah Global wants to ensure that the product is received by the customer in its original condition and is not incorrect, broken or faulty. If you receive a product that is incorrect, faulty, broken or damaged you are eligible for a free replacement.
Timeframe
You must request a replacement within 3 days from the date of delivery. After this period, we are unable to process any replacement requests.
Replacement Process
Initiation
To initiate a replacement, please share a video of the incorrect, faulty or damaged product to our customer support team within the eligible time frame. In a lot of cases the issue is with the usage of the product and our team can guide you on how the issue you are facing can be fixed. If we determine that the product is indeed faulty….
OPTION A
We will ask you to ship the incorrect, faulty damaged or broken product in its original packing (Original Product Box and All Accessories) to our warehouse at the below address:-
Tazah Global LLC, Warehouse # 13, Plot # 4488, Al Sajaa Industrial, Sharjah, UAE
And within 2 working days of receipt of the incorrect, faulty damaged or broken product we will ship the replacement for you free of charge.
OPTION B
We will schedule a replacement for you within 14 working days. Please pack the product (Original Product Box and All Accessories) for the courier to pick it up and provide you the replacement.
Please note that we do not offer a replacement for “change of mind”.
Contact Us
If you have any questions or concerns regarding our Replacement Policy, please contact us at:
Whatsapp: +971 52 6060465
Mailing Address: Warehouse # 13,Plot # 4488,Al Sajaa Industrial,Sharjah
Please retain your order information and any relevant documentation as it may be required to process your replacement request.
Precision Grinding Settings】Electric coffee grinder with a ceramic burr, the ceramic burr will not increase heat during grinding, more precision than a blade grinder, the strong and aroma of coffee can be maintained, and the taste of coffee is better. Burr coffee grinder can grind up to 25 grams (3-5 cups) of coffee beans at a time which is the best choice for coffee lovers.
【Portable and easy to charge】Built in 1200mAh Battery, charged through USB-type-c and provides up to a week running time after 3 hours fully charged.Electric conical burr grinder with durable DC motor and reducer. One button on/off, automatic stop without coffee beans. Put this cordless and USB rechargeable mini coffee grinder in your bag or suitcase, you can enjoy ground coffee anytime, anywhere, whether at home, work, travel, hiking or camping.
【Easy to Clean】The removable upper burr, hopper and chamber removes easily for effortless cleanup. Grounds bin with ceramic burr and be-an hopper can be washed with water and does not rust. Note: The grinding motor is not washable.
【Multi Grind Setting】 The portable conical burr coffee grinder boasts multi-grind settings to grind your coffee beans for any desired brewing method. With this electric coffee grinder, you will never have to worry about uneven coffee grounds, no matter which grind size you select.
【More Quiet Grinding】Our coffee grinder is quieter than other coffee grinders on the market. When you grind coffee in the morning, you don’t have to worry about making too much noise and disturbing your family.It is the perfect gift for coffee lovers and also an ideal great gift for parents and friends.
Product information:
Product category: Grinder
Function: Adjustable gear, portable charging, low bass noise reduction
Color: Frosted white coffee grinder, premium black coffee grinder
Rated voltage: ≤ 36V (V)
Product size: 8 * 20cm
Cup material: plastic
Packing list:
Grinder * 1 charging line * 1 manual * 1
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Milancelos | Donec pretium egestas sapien et mollis |
Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
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